📋 Terms & Conditions

We work hard to get you on your jet ski or boat as close to your reserved time as possible. Very rarely, unexpected issues like damage or maintenance needs can delay us. If that happens, we'll do everything we can to get you on the water quickly and keep your day running smoothly.

Please arrive at least 20 minutes before your reservation and check in with our staff so paperwork is complete and you can start on time. Arrivals later than this may result in your spot being given to another guest.

The booking fee is a small additional cost (usually 4%) that helps secure your spot and reduces wait times by giving you priority service. This fee is not applied toward your rental cost.

Booking fees are non-refundable.

If we determine conditions are unsafe, you'll receive a credit to rebook for another day and time. Less-than-perfect weather (such as light rain, clouds, or wind) does not qualify for a refund, but you're welcome to check with us by phone or in person to see if rentals are going out.

If we cancel your booking due to extreme unsafe weather, you can simply make a new reservation online and reply to the confirmation email with your original booking ID for a refund of the cancelled booking.